Privacy Policy

Last Updated: December 2025

IoT Systems ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of the Laws of Hong Kong.

1. Information We Collect

1.1 Personal Data

We may collect the following types of personal data:

Name and contact information (email address, phone number, postal address)
Company name and job title
Information provided when you contact us or request our services
Payment and billing information (processed through secure third-party payment processors)
Technical information such as IP address, browser type, and device information

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

IP address and location data
Browser type and version
Pages visited and time spent on pages
Referring website addresses

2. How We Use Your Information

We use the personal data we collect for the following purposes:

To provide, maintain, and improve our IoT software solutions and services
To respond to your inquiries, requests, and provide customer support
To process transactions and send related information
To send you marketing communications (with your consent where required)
To comply with legal obligations and protect our legal rights
To analyze website usage and improve user experience
To prevent fraud and ensure security

3. Legal Basis for Processing

We process your personal data based on the following legal grounds under Hong Kong law:

Consent: When you have given clear consent for us to process your personal data
Contract Performance: To fulfill our contractual obligations to you
Legal Obligation: To comply with applicable laws and regulations
Legitimate Interests: For our legitimate business interests, provided they do not override your rights and freedoms

4. Data Sharing and Disclosure

We may share your personal data in the following circumstances:

Service Providers: With third-party service providers who assist us in operating our business (e.g., cloud hosting, payment processing, analytics)
Business Transfers: In connection with any merger, sale, or transfer of assets
Legal Requirements: When required by law, court order, or government regulation
Protection of Rights: To protect our rights, property, or safety, or that of our clients or others

We do not sell your personal data to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication procedures
Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal data, we will securely delete or anonymize it.

7. Your Rights Under Hong Kong Law

Under the Personal Data (Privacy) Ordinance, you have the following rights:

Right of Access: Request access to your personal data held by us
Right of Correction: Request correction of inaccurate or incomplete personal data
Right to Object: Object to processing of your personal data in certain circumstances
Right to Withdraw Consent: Withdraw your consent at any time where processing is based on consent

To exercise these rights, please contact us at info@iotsystems.asia.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings. For more information, please refer to our Cookie Policy.

9. International Data Transfers

Your personal data may be transferred to and processed in countries outside of Hong Kong. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your personal data in accordance with this Privacy Policy and applicable laws.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

IoT Systems
Hong Kong, China
Email: info@iotsystems.asia
Phone: +852 5429 0153

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